SMS MFA to Optus mobiles failing
Incident Report for Studentnet
This incident has been resolved.
Posted Aug 23, 2022 - 09:08 AEST
Issue reported as being with Optus mobile phones requiring a fix at Optus end. Fix appears to have been applied.
Posted Aug 23, 2022 - 06:50 AEST
Still receiving reports of problems.
Posted Aug 22, 2022 - 12:06 AEST
Issue has been identified as a problem with Vodafone. Our sms carrier has advised has been rectified. We will monitor until we are confidant that texts are once again working successfully.
Posted Aug 22, 2022 - 11:48 AEST
Investigating about 1 in 5 outbound SMS messages primarily to Optus mobiles are failing to be delivered.
Posted Aug 22, 2022 - 09:00 AEST
This incident affected: Identity Management (Cloudwork AuthentID SMS-MFA/Password Reset).