All Systems Operational

About This Site

Welcome to Studentnet's® status page for our full featured identity management service.
This status page became effective on 1/5/2020. Statistics are calculated from that date onwards.

Thank You

Uptime over the past 90 days. View historical uptime.
Identity Management Operational
90 days ago
100.0 % uptime
Today
Studentnet EasyID - Account Provisioning Operational
90 days ago
100.0 % uptime
Today
Studentnet SmartID - Authentication SSO Operational
90 days ago
100.0 % uptime
Today
Studentnet Account Synchronisation Operational
90 days ago
100.0 % uptime
Today
Studentnet AuthentID MFA Operational
90 days ago
100.0 % uptime
Today
System Core Operational
90 days ago
100.0 % uptime
Today
Web site Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Wiki Documentation(wiki.studentnet.net) Operational
90 days ago
100.0 % uptime
Today
Ticket System(web: support.studentnet.net, email: help@studentnet.net) Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
External Systems Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - AppleID Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Facebook Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Google Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Microsoft Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 12, 2026

Scheduled Maintenance - SmartID regular patch
Completed - The scheduled maintenance has been completed.
Aug 12, 19:10 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 19:00 AEST
Scheduled - Planned Maintenance Notification

Location of Maintenance: National
Impacted Services: Studentnet SmartID
Summary of Change: Schedule maintenance require for system upgrades
Maintenance Window: Wednesday, 12 August 2026 19:00 to 19:10 AEST
Maintenance Duration: Anticipated outage/impact - possibly several moments at a time

Due to scheduled maintenance, your Studentnet service may experience new authentication service disruption during the maintenance window advised of approximately several moments. Existing authenticated sessions will not be affected.

Wednesday 12 August 2026: 19:00 to 19:05 AEST

In the event your service does not return on completion of the planned event, please contact our Service Assurance Team on 02 9281 3905. We appreciate your custom and patience.
Aug 4, 09:45 AEST

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Studentnet wiki experiencing performance issues
Resolved - The incident has been resolved. Further investigations will be completed for longer term protection.
Aug 7, 12:52 AEST
Monitoring - Performance is returning to normal but further investigation and monitoring will be undertaken.
Aug 7, 11:40 AEST
Investigating - We are currently investigating a performance issue being generated by a very large number of accesses.
Aug 7, 09:21 AEST

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

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