All Systems Operational

About This Site

Welcome to Studentnet's® status page for our full featured identity management service.
This status page became effective on 1/5/2020. Statistics are calculated from that date onwards.

Thank You

Identity Management Operational
90 days ago
100.0 % uptime
Today
Studentnet EasyID - Account Provisioning Operational
90 days ago
100.0 % uptime
Today
Studentnet SmartID - Authentication SSO Operational
90 days ago
100.0 % uptime
Today
Studentnet Account Synchronisation Operational
90 days ago
100.0 % uptime
Today
Studentnet AuthentID MFA Operational
90 days ago
100.0 % uptime
Today
System Core Operational
90 days ago
100.0 % uptime
Today
Web site Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Wiki Documentation(wiki.studentnet.net) Operational
90 days ago
100.0 % uptime
Today
Ticket System(web: support.studentnet.net, email: help@studentnet.net) Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
External Systems Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - AppleID Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Facebook Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Google Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Microsoft Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 11, 2026

No incidents reported today.

Feb 10, 2026

No incidents reported.

Feb 9, 2026
Resolved - The incident has been reolved. We will be requirng further information from our gateway.

Please report any further issues to (02) 9281 1626.

Feb 9, 14:58 AEDT
Monitoring - Studentnet is starting to see the successful delivery of outbound SMS text messages but we have yet to receive confirmation from either SMS Broadcast or Telstra that the issue has been resolved.
Feb 9, 14:44 AEDT
Update - Further information about the SMS delivery issue...

Telstra has confirmed the issue on their end and they are currently working to resolve it. SMS delivery and sending may continue to be impacted. Some SMS messages are being delivered but the majority are "Enroute"

Feb 9, 13:49 AEDT
Identified - We have identified this as being an issue at our SMS gateway SMS Broadcast. They have acknowledged the problem on their status page located at:
https://smsbroadcast.statuspage.io/

Feb 9, 13:31 AEDT
Investigating - We are currently investigating an incident with SMS broadcast. All outbound SMSs are showing as being "enroute" meaning that they are being processed and will eventually be processed but there will be some form of delay.
Feb 9, 13:11 AEDT
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.