SMS MFA to Optus mobiles(nationwide) failing

Incident Report for Studentnet

Resolved

Optus network appears tb fully operational once again.

Posted Nov 10, 2023 - 08:23 AEDT

Monitoring

Optus are advising that their network is operational again. Please report any issues directly to Optus but also advise us.

Posted Nov 09, 2023 - 06:19 AEDT

Investigating

We are currently observing delivery issues towards Optus - Australia wide.

Incident Start Time: 2023-11-08 04:01 AEDT

Our team has already raised requests with Optus for more information on the outage and will update this page as soon as we receive an update from Optus.

Posted Nov 08, 2023 - 10:15 AEDT

This incident affected: Identity Management (Cloudwork AuthentID SMS-MFA/Password Reset).