Load issue causing intermittent outage

Incident Report for Studentnet

Resolved

This incident has been resolved.

Posted Dec 22, 2021 - 15:48 AEDT

Monitoring

Affected systems have been resolved but we are continuing to monitor actual experience.

Posted Dec 22, 2021 - 10:22 AEDT

Investigating

We are investigating a load issue affecting access to our systems at the moment.

Posted Dec 22, 2021 - 09:26 AEDT

This incident affected: Identity Management (Cloudwork SmartID - Authentication SSO, Cloudwork Account Synchronisation, Cloudwork YourID SMS-MFA/Password Reset).