Routing issue affecting

Incident Report for Studentnet®

Resolved

Our upstream provider has re-established routing at their Globalswitch PoP. All services should now be operational again.
Posted Nov 22, 2021 - 13:23 AEDT

Update

We are continuing to work on a fix for this issue.
Posted Nov 22, 2021 - 12:45 AEDT

Update

We are continuing to work on a fix for this issue.
Posted Nov 22, 2021 - 12:44 AEDT

Identified

The incident has been identified as a routing problem in our upstream access provider.
Posted Nov 22, 2021 - 12:43 AEDT

Investigating

Major routing issue stopping access to all Studentnet services
Posted Nov 22, 2021 - 12:38 AEDT
This incident affected: Identity Management (Studentnet SmartID - Authentication SSO).
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