Routing issue affecting

Incident Report for Studentnet

Resolved

Our upstream provider has re-established routing at their Globalswitch PoP. All services should now be operational again.

Posted Nov 22, 2021 - 13:23 AEDT

Update

We are continuing to work on a fix for this issue.

Posted Nov 22, 2021 - 12:45 AEDT

Update

We are continuing to work on a fix for this issue.

Posted Nov 22, 2021 - 12:44 AEDT

Identified

The incident has been identified as a routing problem in our upstream access provider.

Posted Nov 22, 2021 - 12:43 AEDT

Investigating

Major routing issue stopping access to all Studentnet services

Posted Nov 22, 2021 - 12:38 AEDT

This incident affected: Identity Management (Cloudwork SSO).