As part of good security practice, many IT admins are upgrading their Windows networks to support TLS 1.2 and deprecating the use of TLS 1.0 and 1.1. This upgrade can affect the processing of Studentnet's Cloudwork Identity Node(CwIN) located on your school premises.
Studentnet started observing CwIN operating issues yesterday(20/10/21) morning. The symptoms are that Cloudwork's on premises provisioning of accounts from your management system to your AD appears to fail to complete.
Studentnet is issuing this advisory to inform you of the issue. There are a variety of solutions depending upon the upgrade status of your various Windows components.
We'd like to discuss the options with you prior to implementing the most appropriate solution for your school. If you experience any difficulty with completion of your account provisioning we request you to please log a ticket on our help portal(here: support.studentnet.net) or by sending an email to help@studentnet.net.
More information on the impact of upgrading to TLS 1.2 on a Windows network is available here:
Regards,
The Studentnet Team PS: Remember to join our LinkedIn Group
Posted Oct 21, 2021 - 13:27 AEDT
This incident affected: Identity Management (Cloudwork EasyID - Account Provisioning).