iOS AuthentID authenticator app failing to send push notifications

Incident Report for Studentnet®

Resolved

Certificates have been renewed and records created in reminder management system.
Posted Nov 02, 2026 - 10:42 AEDT

Investigating

The iOS version of school's customised AuthentID authenticator app is unable to send push notifications. This disrupts the MFA completion workflow.
Posted Nov 02, 2026 - 08:27 AEDT
This incident affected: Identity Management (Studentnet AuthentID MFA).