All Systems Operational

About This Site

Welcome to Studentnet's® status page for our full featured identity management service.
This status page became effective on 1/5/2020. Statistics are calculated from that date onwards.

Thank You

Uptime over the past 90 days. View historical uptime.
Identity Management Operational
90 days ago
100.0 % uptime
Today
Studentnet EasyID - Account Provisioning Operational
90 days ago
100.0 % uptime
Today
Studentnet SmartID - Authentication SSO Operational
90 days ago
100.0 % uptime
Today
Studentnet Account Synchronisation Operational
90 days ago
100.0 % uptime
Today
Studentnet AuthentID MFA Operational
90 days ago
100.0 % uptime
Today
System Core Operational
90 days ago
100.0 % uptime
Today
Web site Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Wiki Documentation(wiki.studentnet.net) Operational
90 days ago
100.0 % uptime
Today
Ticket System(web: support.studentnet.net, email: help@studentnet.net) Operational
90 days ago
100.0 % uptime
Today
External Systems Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - AppleID Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Facebook Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Google Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Microsoft Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 30, 2025

No incidents reported today.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Edumate upgrade affecting logins
Resolved - Configuration change has now been completed for new Edumate communication protocol.
Dec 19, 19:20 AEDT
Investigating - Studentnet is aware of a login issue affecting schools using the Edumate SIS. The cause appears to be related due to an upgrade distributed by Edumate. Any school experiencing this issue is advised to log a ticket with Edumate by either:
- sending an email to helpdesk@edumate.com.au or
- calling them on 1300 309 931.

All Studentnet systems are operational and fully functional. Studentnet is liaising directly with Edumate.
Dec 19, 09:53 AEDT
Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025
Planned maintenance - system upgrade and patching
Update - The scheduled maintenance has been completed.
Dec 16, 19:34 AEDT
Completed - The scheduled maintenance has been completed.
Dec 16, 19:00 AEDT
Verifying - Verification is currently underway for the upgrade. All upgrade activity has completed. All schools should be fully operational. Please report any issues immediately to 02 9281 3905.
Dec 16, 18:15 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 17:00 AEDT
Scheduled - We will be undergoing maintenance during the advised time. Individual users may not be able to login for short periods of time(5-10 minutes) during the planned period. All existing logged in users will not be affected by this maintenance activity.
Dec 10, 11:37 AEDT
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