Welcome to Studentnet's® status page for our full featured identity management service.
This status page became effective on 1/5/2020. Statistics are calculated from that date onwards.
Resolved -
This incident has been resolved.
Jan 10, 08:41 AEDT
Update -
We are continuing to investigate this issue.
Jan 10, 08:40 AEDT
Update -
We are continuing to investigate this issue.
Jan 10, 08:39 AEDT
Investigating -
We are receiving alerts from Sendgrid that some Microsoft mail receiver servers are rate limiting are attempts to send mail to them. We have commenced a process with Microsoft to lift the rate limit being applied to us. This is only affecting non-commercial Microsoft email addresses and only affecting Microsoft email addresses(eg hotmail.com, live.com, msn.com and outlook.com). Non-commercial Microsoft mail servers are the smallest category of mail servers receiving our email traffic.
Microsoft 365 mail servers are unaffected as are all other mail services(gmail etc).
We estimate that this is affecting about 10% of our mail delivery sends.
Jan 9, 07:22 AEDT