All Systems Operational

About This Site

Welcome to Studentnet's® status page for Cloudwork® - our full featured identity management service.
This status page became effective on 1/5/2020. Statistics are calculated from that date onwards.

Thank You

Uptime over the past 90 days. View historical uptime.
Identity Management Operational
90 days ago
99.97 % uptime
Today
Cloudwork EasyID - Account Provisioning ? Operational
90 days ago
100.0 % uptime
Today
Cloudwork SmartID - Authentication SSO ? Operational
90 days ago
99.91 % uptime
Today
Cloudwork Account Synchronisation ? Operational
90 days ago
100.0 % uptime
Today
Cloudwork AuthentID MFA ? Operational
90 days ago
99.97 % uptime
Today
System Core Operational
90 days ago
100.0 % uptime
Today
Web site ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
Phone ? Operational
90 days ago
100.0 % uptime
Today
Wiki Documentation(wiki.studentnet.net) Operational
90 days ago
100.0 % uptime
Today
Ticket System(web: support.studentnet.net, email: help@studentnet.net) Operational
90 days ago
100.0 % uptime
Today
External Systems ? Operational
90 days ago
99.98 % uptime
Today
Social Media Sign On - AppleID ? Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Facebook ? Operational
90 days ago
99.92 % uptime
Today
Social Media Sign On - Google ? Operational
90 days ago
100.0 % uptime
Today
Social Media Sign On - Microsoft ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024
404 errors on login
Resolved - As of midnight 25/10, AWS has marked the issue as resolved.

Services have been stable for over 4 hours.

Follow up is now being sought from AWS as to cause, and preventative measures to ensure no recurrence.

Studentnet PIR will follow and will be attached to this incident and will be available from this status page.
Oct 26, 04:35 AEDT
Monitoring - Services have stabilised.

Formal notification from AWS is still pending so the issue is still being monitored by our team. Upon formal notification from AWS the issue will be marked as resolved and a PIR will be forthcoming.
Oct 25, 23:33 AEDT
Update - AWS Health Service update:
"We continue to see increased API error rates in the ap-southeast-2 Region. The issue is impacting one of the three cells for ECS in the region. Engineers are actively engaged and working to resolve the issue. We will provide additional updates as we have them available."
Oct 25, 22:43 AEDT
Identified - Services are still being affected - awaiting update.
Oct 25, 21:49 AEDT
Monitoring - AWS services are beginning to come back online. We're waiting on final confirmation that all service is fully restored.
Oct 25, 21:45 AEDT
Identified - AWS outage affecting ECS in the whole of the Sydney region
Oct 25, 20:59 AEDT
Oct 25, 2024
Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage